Introduction
Welcome to TaleCards! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Wonderring Technologies ("Company", "we", "us", or "our") collects, uses, and safeguards your information when you use the TaleCards application, website, and related services.
Information We Collect
User Provided Information
When you download, register for, or use TaleCards, we collect information that you voluntarily provide, including:
- Your name, email address, phone number, and password
- Your child's age and reading preferences
- Transaction-related information when you make purchases or subscriptions
- Information you provide when contacting our support team
- Feedback and ratings you provide for stories
Automatically Collected Information
The TaleCards application may automatically collect certain information, including:
- Device type and unique device identifier
- IP address and mobile operating system
- Browser type and mobile Internet browser used
- App usage patterns and interaction data
- Story preferences and reading history
Children's Privacy
TaleCards is designed for children and families. We take children's privacy seriously and comply with applicable children's privacy laws. Any personal information relating to children provided by you is deemed to be given with the consent of the child's parent or legal guardian. We do not knowingly collect personal information directly from children without parental consent.
How We Use Your Information
We use the collected information for the following purposes:
- To personalize story recommendations and content delivery
- To improve app performance and user experience
- To process transactions and send important service notifications
- To provide customer support and respond to inquiries
- To analyze usage trends and conduct research to improve our services
- To send marketing communications (with your consent)
- To ensure platform security and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With trusted service providers who assist us in operating our platform and delivering services (under strict confidentiality agreements)
- When required by law, such as to comply with a subpoena or similar legal process
- To protect the rights, property, or safety of Wonderring Technologies, our users, or the public
- With third-party analytics services to understand user behavior (in aggregated, anonymized form)
- In connection with a business transfer, merger, or acquisition
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Limited employee access to personal information
- Secure payment processing through trusted third-party providers
While we strive to protect your information, no security system can prevent all potential security breaches. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information while your account is active and for at least three years afterward, unless a longer retention period is required by law. We may retain certain information for longer periods for legitimate business purposes or legal compliance. You may request deletion of your account and data at any time by contacting us.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Correct or update inaccurate information
- Request deletion of your account and data
- Withdraw consent for data collection or marketing communications
- Opt-out of personalized content recommendations
- Export your data in a portable format
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our service.
Third-Party Links and Services
TaleCards may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using TaleCards, you consent to the transfer of your information to India and other countries where we operate, which may have different data protection laws than your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and app, and updating the "Last Updated" date. Your continued use of TaleCards after changes are posted constitutes acceptance of the updated policy.
Children's Data Rights
Parents and legal guardians have the right to:
- Review personal information collected from their children
- Request deletion of their children's personal information
- Refuse further collection or use of their children's information
Please contact us to exercise these rights on behalf of your child.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Wonderring Technologies
A1301, Rohan Iksha, Bhoganhalli
Bangalore – 560103, Karnataka, India
Email: admin@wonderring.in
Phone: +91-9003045928